Refund & Exchange

Buy confidently, exchange easily.

Your satisfaction matters to us. Here's how refunds and exchanges work at Xced.

Exchanges

• Request an exchange within 14 days of delivery.
• Items must be unworn, unwashed, and in original condition with tags attached.
• Free size and color exchanges, subject to availability.

Refunds

• If an exchange isn't possible, we'll issue a refund or store credit.
• Refunds are processed once we receive and inspect the returned item.
• For Cash on Delivery orders, refunds are issued via the method agreed with our team.

Non-returnable items

• Items marked final sale, and items that have been worn, washed, or damaged after delivery.

To start a refund or exchange, message @xced.eg on Instagram or email xced.eg@gmail.com with your order number.